Job Description
Description The Health Coach collaborates with our clinical team on developing, facilitating, training, and educating patients with chronic respiratory disease using virtual/remote technology. This position plays a key role in our Virtual Pulmonary Rehabilitation program. The Health Coach will focus on motivating patients towards self-improvement and goal setting all through education within our program. This position will also help with additional patient needs such as answering inbound calls, medication refills, health risk assessments, and care calls to help provide an excellent patient experience.
While Health and Wellness Coach certification is ultimately required for the position, we are willing to hire and provide required training for the right person.
This is a full-time, onsite position at our San Luis Obispo, California office that reports to the Clinical Manager.
The pay scale for this position depends on the candidate’s level of certification. Candidates without Health and Wellness Coach certification will be hired at a training rate of $21 per hour until they complete their certification. The pay scale for Health Coaches is $25-$35/hour.
Responsibilities - Connect, support, and partner with patients to ensure their success in our Virtual Pulmonary Rehabilitation program
- Provide patients with education and exercise programs
- Collaborate with the clinical team to improve patient outcomes
- Telephonic outreach to patients regarding programs or services for which they are eligible to receive
- Documents clear and concise notes in the medical record
- Complies with all company policies, federal, state, and local legal and certification requirements, as applicable
Requirements Education required: - Health and Wellness Coach Certificate, required
- National Board Certification, preferred
- Bachelor’s Degree in any health related field, preferred
- Strong knowledge of geriatrics is a plus
Experience required: 1 year working as a certified health and wellness coach
Skills/Knowledge/Abilities - Knowledge of chronic respiratory conditions (i.e., COPD, Asthma)
- Experience with respiratory and exercise
- Strong communication and facilitation skills
- Ability to use video conferencing platforms (e.g., Microsoft Teams etc.)
- Strong verbal and written communication, and presentation skills
- Detail-oriented, organized, and self-motivated, with the ability to learn quickly
- Must be passionate about contributing to an organization focused on continuously improving patient and client experience & outcomes.
- Experience with Pulmonary Rehabilitation in the outpatient and/or virtual setting is a plus
- Bilingual in English and Spanish, Mandarin, Cantonese, or Korean preferred
Benefits - Competitive salary
- Full benefits (Medical, Dental, Vision, Life)
- Company-matched 401(K) plan
- Paid Time Off
- Hours are regular business hours, Monday - Friday. No nights and weekends!
Location: San Luis Obispo, CA.
About Conversio Health Conversio Health is an innovative chronic condition management company that serves as a key link between the patient, the physician, and the health plan. It has developed a completely new approach for chronic respiratory condition management that combines proprietary technologies, customized medication therapies, with a multidisciplinary care team to deliver improved clinical and financial outcomes, and higher patient satisfaction. Its unique, high touch pharmacy model provides home delivery services, personalized patient education and support, and disease progression and medication effectiveness monitoring to prevent unnecessary hospitalizations before they occur. Conversio enables a higher level of care coordination across the care continuum and has a proven track record of lowering its health plan partners’ drug cost and improving clinical outcomes for thousands of patients with COPD and Asthma across the United States.
Conversio Health was founded in 2013 and is headquartered in San Luis Obispo, California.
Physical Demands And Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions:
Ability to sit, talk and hear consistently. Ability to stand, walk, and use hands to handle or reach occasionally. Ability to lift up to 25 pounds occasionally.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Job Tags
Hourly pay, Full time, Local area, Night shift, Weekend work, Monday to Friday,