Job Description

Call Center Customer Service Representative | Entry-Level | Orlando, FL

Confidential Client – Industrial Equipment Industry

Starting at $40,000 + Benefits + Bonus Potential

On-site | Monday – Friday, 8:00 AM – 5:00 PM

Are you looking to launch your career with a stable, growing company? We are seeking an enthusiastic and reliable  Call Center Customer Service Representative for our client’s Orlando location. This is a full-time, entry-level opportunity that offers career growth, a collaborative team environment, and the chance to learn key business operations—including some light warehouse support duties.

What You’ll Do

Customer Service Focus (Primary Responsibility)

• Accurately enter customer quotes and orders using our internal system
• Communicate with customers and suppliers to provide updates on order status
• Deliver a professional and friendly experience on every call
• Learn and use Salesforce ERP system and product catalog

Light Warehouse Support (Occasional Duties)

• Assist with pulling and packing customer orders
• Help with basic shipping and receiving tasks
• Conduct light inventory checks and cycle counts
• Contribute to a clean, organized workspace

Future Growth Opportunity

Training is provided in both customer service and inventory operations. Top performers are eligible for advancement into Level 2 Customer Service roles within 12–24 months.

What We’re Looking For

• 1–3 years of experience in a call center, retail, or customer service environment
• Strong communication and organizational skills
• A team player with a positive, can-do attitude
• Comfortable lifting up to 50 lbs when helping in the warehouse
• Quick learner with basic computer proficiency

Perks & Benefits

• Competitive salary ($40K+)
• Full benefits package
• 401(k) + profit sharing
• Supportive leadership and team
• Career development and training opportunities

Qualified candidates should send their resumes to Joe@Stafffinancial.com

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