Primary Skills: LMS Navigation (Beginner), Customer Support (Beginner), Data Entry (Intermediate), Troubleshooting (Beginner), Trainig Materials and Reports (Beginner) Contract Type: W2 Only Duration: 12+ Months Location: Sunnyvale, CA Pay Range: $25 - $30 Per Hour on W2 Job Summary: As a Learning Management System (LMS) Administrator 1 at our Sunnyvale location, you'll play a crucial role in managing and optimizing our learning system technology to facilitate online training. This position involves maintaining the system, assisting with data migrations, and supporting the creation and management of training content and records. You'll work alongside IT and external vendors to ensure the system's smooth operation, contributing to the development of processes and the training of users to leverage the system efficiently. This role requires onsite presence and offers a rewarding opportunity to grow your expertise in LMS administration while supporting our team's continuous learning and development needs. Key Responsibilities: Support the administration and maintenance of the LMS. Assist with data migrations, system testing, and troubleshooting. Maintain training and user profile records, and coordinate learning event logistics. Provide tier 1 support for system users and handle customer communications. Support the development and implementation of training materials, assessments, and reports. Must-Have Skills: Basic LMS navigation and issue troubleshooting. Proficiency in data entry and software tools. Strong customer support or service experience. Industry Experience: No specific industry experience required, but experience in educational technology or corporate training platforms is beneficial. This entry-level role is ideal for individuals with a high school diploma or equivalent and up to 1 year of related experience, looking to further their career in learning management system administration.
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