Job Description

Job Description

Job Description

Description:

Basic Description:

Provide Encompass and mortgage software support to all internal teams including handling questions related to all applicable systems. Complete assigned project work related to Encompass and other mortgage software.

This is a hybrid role, candidates who live within driving distance of Columbia, MO and or Chesterfield, MO office locations will be considered.

Responsibilities:

• Maintain Encompass admin system, create business rules and applicable coding as needed to complete projects.
• Maintain and create custom forms, plug-ins and SDK integrations
• Customize system to support company initiatives, department projects and other ventures as needed
• Test and implement new system rules/procedures as needed
• Provide Encompass support in person, online and over the phone to all departments
• Document any changes made to Encompass or other programs
• Provide basic training and guidance as needed to all teams
• Provide basic IT assistance as needed
• Any other duties as assigned

Qualifications & Skills:

• In-depth knowledge of Encompass, the mortgage industry and processes
• Encompass Admin experience required
• Excellent communication and interpersonal skills
• Analytical abilities and problem-solving skills
• Prolonged periods sitting at a desk and working on a computer.

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